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Manager: Angela Nemr

The Patient Relations Department coordinates with all hospital departments to ensure optimal patient care and delivery of quality services to patients, families and visitors.

The main duties of this department are:

  • Answering patients’ inquiries about the hospital policies, procedures, patients’ rights and responsibilities and available services.
  • Receiving and following up on patients’ complaints to identify corrective and preventive measures
  • Responding to patients’ needs and assist them in completing their transactions at the different hospital departments.
  • Performing daily inpatients visits to provide patients and families with the opportunity to express their concerns, suggestions, complaints, and/or compliments regarding the various hospital services.

For any concern you can call 01-441690 to speak with a member of the Patient Relations team or submit an email to  

Hours of Operation:
Monday – Friday
7:30 a.m. – 5:00 p.m



The health sector in Lebanon is in deep crisis. Medical coverage has become a commodity that only a small privileged percentage of the Lebanese society can attain; a luxury at times where health should be a basic right.

Saint George Hospital established a Community Health Clinic aimed at providing qualified care to the underprivileged. Its outreach goes beyond the walls of the hospital to encompass education, health awareness and public screening.

Making it Accessible

- A yearly registration fee of 100,000 LL

- A 10,000 LL charge for each subsequent visit