Patients' Rights & Responsibilities

Be treated irrespective of your age, gender, religion, race, sexual orientation, mental or physical disability, language or ethnicity.

Receive care in a safe environment free from all forms of abuse or harassment.

Personal privacy and confidentiality of all communication, information, and records pertaining to your care. Access to such information is only authorized to staff concerned with your treatment plan. Your written permission will be obtained before information is given to anyone not directly connected to your care.

Get assistance to meet vision, hearing, language, and physical mobility needs.

Be actively involved in decisions regarding your care.

Receive and know all the information and explanations related to your medical condition, health status, the proposed course of treatment, tests and interventions that are going to be done, and expected benefits, alternatives and outcomes.

Refuse any treatment and be informed of the consequences of such refusal.

Agree or refuse to be a part of the research study.

Seek a second medical opinion.

Know the identity of all persons providing your care including students.

Have your wishes for organ donation honored.

Identify whom you want to be involved in decision-making.

Have an appropriate assessment and management of pain.

Be informed of unanticipated outcomes or events: Hospital-acquired infections, Pressure Ulcers, Postoperative Infections.

Have access to all information in your medical record.

Be informed of hospital charges before care is provided.

Leave the hospital against your physician’s advice by signing the “Refusal of Care / Discharge Against Medical Advice” form.

Express a concern or a complaint regarding the quality of care or a service received and be informed of the hospital mechanism for resolution by calling Patient Relation’s office on extension: 505 - 1690 or by filling the patient Feedback form.

Be honest and give accurate and complete information about your medical history including medications.

Ask questions when information or explanation of your medical problem or treatment is not clear.

Respect SGHUMC rules and regulations.

Show consideration for the rights of other patients.

Be respectful to the nurses, doctors, and the people who deliver your meals or clean your room. Violence is not tolerated on our premises.

Respect the property of SGHUMC.

Follow the treatment plan and instructions recommended by our team.

Assume the responsibility of refusing treatment or not following the care plan.

Fulfill all financial obligations for the care received.

Refrain from taking any videos/pictures without permission from the hospital staff.

Be on time for your appointment and call us as soon as possible if you are unable to attend.

Comply with SGHUMC policies including, but not limited to, No Smoking policy, Infection Control policies, and Visiting Hours policy.

Abide by the allowed visiting hours and the number of visitors in your room, and tell your visitors to respect those policies in order to ensure the rights and comfort of all patients.

Make all necessary precautions not to infect others in case you were told that you have a contagious disease and inform your spouse/immediate family about the disease.