Key Responsibilities:
♦ Interviews patient / representative and obtains information relevant to ER visit. Opens an ER file for patients
♦ Obtains approvals on tests and procedures requested for the patient and/ or asks for a down payment
♦ Prepares patient invoices for services rendered based on written instructions received from doctors and nurses in charge. This includes entering services into the computer system under the relevant code
♦ Receives payment from patients, counts cash and ensures cash received is according to invoice issued. Returns correct change to patient and issues a receipt. Signs and stamps receipt to make them official and secures the patient’s signature on both receipt and refund
♦ Reviews and controls the prepared invoices and secures all required documents (ID or passport, Hospital ID, insurance card if applicable, medical report…)
♦ Groups invoices by guarantor as required by procedure, and transfers them to the Collection Section of the APA Department
♦ Prints the Cash Box Report on a daily basis and compares it to the payments collected. Then delivers the cash and the report to the Main Cashier
♦ Checks estimated cost of hospitalization with supervisor and ensures that adequate financial coverage is guaranteed, either through down payment or through an insurance coverage, or through other arrangements
♦ Coordinates with the Admission Office for bed availability and room reservation during the day shift
♦ Monitors the bed schedule and handles the in-patient accommodation in collaboration with concerned Nursing Unit during night shift
Job Requirements and Skills:
♦ BA degree in Business Administration or equivalent
OR TS Diploma plus one-year experience in similar job
♦ Accommodating and friendly character with good communication skills
♦ Ability to work under pressure
♦ Good knowledge of written and spoken Arabic and English/French
♦ Computer literate
